Monday, 21 June 2021 11:42

ServiceRocket and Digital.ai working together in ANZ

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Services delivery specialist ServiceRocket and value stream management provider Digital.ai are working together in Australia and New Zealand to help enterprises successfully scale and optimise software delivery.

The arrangement sees ServiceRocket selling and implementing the Digital.ai Platform in Australia and New Zealand, and also acting as Digital.ai's services arm in the region.

"In the work we've done with large financial, insurance, and telecom institutions, we know these organisations require scalable, truly end-to-end value stream-focused solutions to reap the benefits they know digital transformation can bring," says Digital.ai vice president channels José Ramón Peña.

"We're excited to partner with ServiceRocket and leverage agile development capabilities to enable enterprises to take their software delivery to a higher level. We believe the ServiceRocket team's industry leadership and expertise will be critical as we grow our ecosystem in this region."

ServiceRocket chief customer officer Peter John Marquez said "We are delighted to be partnering with Digital.ai. In addition to the local capability we have on the ground here in ANZ, ServiceRocket operates as a global, scalable services team, allowing our business to operate 24x7 with the ability to call on the expertise or skill sets needed for specific projects from wherever our people are based.

"The strength of Digital.ai's end-to-end value stream platform combined with our development expertise will help our clients increase operational efficiency and accelerate their customer-focused innovation."


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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