Friday, 19 July 2019 13:49

NEC Australia seeks compensation for terminated biometric services contract Featured

NEC Australia seeks compensation for terminated biometric services contract Pixabay

NEC Australia is taking court action to seek financial compensation over the termination of the Australian Criminal Intelligence Commission Biometric Identification Services project for which it was contracted two years ago.

NEC issued a statement on Friday saying that it had commenced proceedings in the Supreme Court of Victoria seeking recovery of costs and expenses following the June 2018 termination “for convenience” of the contract.

NEC has not publicly disclosed details of its financial claim.

The court action comes after NECA was chosen in 2016 by CRIMTRAC — the predecessor of ACIC — as the successful tenderer to deliver the BIS project for Australia’s Federal, State and Territory Police agencies.

The aim of the BIS project was to upgrade the agencies' biometrics capabilities from the current fingerprint-only solution to a multi-modal finger, facial and fusion solution.

In its statement NEC noted that, in June 2018 when the BIS system was substantially built and ready to undergo systems testing by ACIC, the latter took the “curious decision” to terminate the BIS project, “for convenience” (a process whereby a party to a contract can terminate, even though the other party is not in breach).

As iTWire reported in January this year, the Australian National Audit Officeslammed the ACIC over the failure of the biometric identity project, contracted to NEC, that had to be junked after more than two years and expenditure of $34 million.

In its statement released on Friday, NECA says that since the termination in June 2018, it had been attempting to recover its costs, “however unsuccessfully”.

“As a result and after careful deliberation, NEC Australia has decided to take legal action to recoup its costs directly related to the project by commencing legal proceedings in the Supreme Court of Victoria.

“NEC has a proud history of developing and delivering biometrics projects all over the world, much of it for governments and NECA was excited about the prospect of delivering a new biometrics project for Australians.”

NEC cited the 56-page report produced by the ANAO in relation to the project, noting that it had concluded that "the subsequent administration of the BIS project by CrimTrac and ACIC was deficient in almost every significant respect".

And NEC also noted that following this report, the Federal Government’s Joint Parliamentary Committee on Law Enforcement had also considered the events surrounding the terminated contract.

“In neither report is NEC criticised for its handling of the BIS project,” NEC says in its statement.

“NEC Australia maintains it met all terms of its contract and was disappointed and surprised that a decision was taken to terminate at what it deems was beyond the 11th hour in the BIS project.

“NEC also notes that the ACIC CEO directed no criticism towards NEC for its expertise in areas such as Biometric project rollouts.”

NEC says in the statement that it “fully respects the right of the ACIC and its CEO to terminate a contract for reasons they see fit”, adding that “nevertheless a substantial investment in this project was made by NEC and the company is simply seeking to have the investment at the time the contract was terminated for convenience, returned”.

Subscribe to ITWIRE UPDATE Newsletter here


The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News