Monday, 17 February 2020 16:08

ATO to retire AUSkey, Manage ABN Connections services Featured

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The decade old AUSKey and Manage ABN Connections services are set to be retired by the Australia Tax Office (ATO).

The ATO announced on Tuesday that it, and 26 other government agencies, will retire the AUSkey and Manage ABN Connections portals on 27 March this year,, meaning that anyone who uses the ATO’s Business Portal to, for example, lodge a Business Activity Statement (BAS), will need to setup and use myGovID.

The ATO says that the myGovID app is available to download to a smart device, using security features in the device such as fingerprint, face or password to help keep information secure - and protect a users identity and help stop other people accessing their information.

“Once the app is set up, the business owner will need to link their myGovID to their business using the authorisation service called Relationship Authorisation Manager (RAM) and
authorise employee access,” the ATO notes.

The ATO’s Chief Digital Officer John Dardo says most people will find myGovID solves a lot of problems they had with AUSkey and encourages them to try it today.

“We’ve had over five million logins to the ATO Portals using myGovID so far and that’s because it’s simple, secure and flexible.

“We’ve developed a solution for employees who do not have the required identity documents and can’t set up their myGovID, for example non-residents. It will be available in mid-March,
allowing these users to make the move to myGovID then.”

The ATO provides information on how to get started with myGovID in a few simple steps:

  • Step 1: Set up your myGovID - download the myGovID app from the App Store or Google Play and use your Australian identity documents to enrol.
  • Step 2: Log in to RAM using your myGovID and link your business. Before you link your business, check your details on the Australian Business Register are up to date
    so RAM can use the correct information.
  • Step 3 (optional): Authorise your employees and others in RAM to act on behalf of your business online. They will receive an email to accept the authorisation request
    using their myGovID.

“We’re encouraging ATO Business Portal users to make the move from AUSkey to myGovID now before AUSkey retires,” said Dardo.

“Don’t leave it to the last minute, get set up today. Download the myGovID app and link it to a business using RAM”.


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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