Home Strategy ACCC’s online tool opens up line for agricultural sector complaints reporting

ACCC’s online tool opens up line for agricultural sector complaints reporting

The Australian Competition and Consumer Commission has launched a new online tool which it says the agricultural sector can use to anonymously report concerns about competition or fair trading issues in the industry.

ACCC commissioner Mick Keogh announced the launch of the tool on Thursday while addressing the Horticulture Branch of the NSW Farmers Association but said farmers in the horticulture and viticulture industries “have expressed concerns about potential retribution from others in the supply chain if they contact the ACCC”.

“This easy-to-use, secure and anonymous channel allows farmers to report potential breaches of laws the ACCC enforces. This could include, for example, suspected breaches of the new Horticulture Code of Conduct.

“People can now contact our agriculture team from any Web-enabled device such as a PC, smart phone, laptop or tablet. The tool encrypts the information and removes the person’s IP address so their identity is kept anonymous. The ACCC won’t know who is contacting us.”

People can also obtain a password to log back into the online tool and communicate anonymously with the ACCC about their concerns.

The ACCC says it will use the information it receives to form the basis of potential investigations into the conduct reported to them.

“I encourage anyone in the agriculture sector with concerns about negative consequences from contacting the ACCC about fair trading or competition issues to use this new tool,” Keogh said.

To access the ACCC’s new tool click here.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).