Thursday, 10 December 2020 22:43

ThousandEyes Launches New Feature Functionality To Power Cloud, Internet and SaaS Visibility

Mike Hicks, Thousand Eyes Principal Solutions Architect Mike Hicks, Thousand Eyes Principal Solutions Architect

COMPANY NEWS: ThousandEyes, the Internet and Cloud Intelligence company, has launched new feature functionality solution advancements designed to power the next generation of cloud, Internet, and SaaS visibility. At the same time, these new solutions support enterprises facing new business continuity risks with the rapid onset of a distributed workforce and greater reliance on cloud service level availability.

ThousandEyes’ new features include:

- Multi-Service Views

ThousandEyes has always been first and foremost about delivering the authoritative view on digital experience through an innovative path visualisation. In a first for the industry, the company is now introducing the next generation of visualisation with Multi-service Views. Multi-service Views build upon ThousandEyes’ multi-layered visibility by enabling multiple services to be aggregated into a single visualisation.

ThousandEyes, the Internet and Cloud Intelligence company, has launched new feature functionality solution advancements designed to power the next generation of cloud, Internet, and SaaS visibility. At the same time, these new solutions support enterprises facing new business continuity risks with the rapid onset of a distributed workforce and greater reliance on cloud service level availability.

ThousandEyes users can now visualise every service dependency for a digital workflow by grouping multiple tests to quickly triangulate and isolate performance degradation that is impacting end-to-end digital experience.

- Adaptive API Monitoring
While APIs are at the foundation of modern apps and a critical part of application workflows, organisations are tasked to model and measure these complex API-driven workflows to understand the performance and also provide the underlying visibility across the Internet.

ThousandEyes’ powerful synthetic transaction engine now provides Adaptive API Monitoring for critical API transactions. This capability is found within the same JavaScript-based scripting engine and shares the same functionality for metrics, markers, and cross-layer correlation. With Adaptive API Monitoring, ThousandEyes customers can now dynamically measure and test user-experience-impacting, critical workflows and backend interactions between an application and external API endpoints, including availability, performance, as well as application logic.

- VPN Visibility to Support a Secure Workforce
Unprecedented demand on VPN infrastructure during 2020 has impacted IT’s ability to deliver a great user experience for employees. Device health, WiFi signal, wireless gateway congestion, and local ISPs can all impact an individual digital experience. When the traffic is tunnelled through a VPN, most monitoring visibility is severely compromised, leaving support teams with little ability to understand the root cause.

Expanded visibility for VPN and zero-trust providers now enables ThousandEyes to automatically detect and configure visibility into VPN or zero-trust services within a path visualisation and provides detailed metrics and views for the overlay and underlay paths through these network services.

ThousandEyes customers can now rapidly diagnose issues for remote workers between the user, the VPN concentrator, and the target application. The Endpoint Agent has become an invaluable tool for IT organisations that need to support a distributed workforce and troubleshoot the myriad of issues that can arise.

Mike Hicks, Principal Solutions Analyst, ThousandEyes, said, “As organisations focus on delivering consistent digital experience across all levels of their business, IT departments are tasked with empowering teams with network and cloud availability that they can trust. These new advancements to the ThousandEyes platform will give customers a comprehensive view of the dependencies that make up today’s applications, services, and networks. At the same time, they support companies’ ability to harness emerging devices, software and services while at the same time extracting maximum value from existing network investments.”

About ThousandEyes
ThousandEyes, the Internet and Cloud Intelligence company, delivers the only collectively powered view of the Internet enabling enterprises and service providers to work together to improve the quality of every digital experience. The ThousandEyes platform leverages data collected from an unmatched fleet of vantage points throughout the global Internet, from within data centres and VPCs and on end user devices to expose key dependencies that impact digital service delivery, empowering businesses to see, understand and improve how their customers and employees experience any digital website, application or service. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including 150+ of the Global 2000, 80+ of the Fortune 500, 6 of the 7 top US banks, and 20 of the 25 top SaaS companies. For more information, visit: https://www.thousandeyes.com or follow us on Twitter at @ThousandEyes.

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