“Talend’s customers continue to push the boundaries on how data can be used as a business lever to drive positive outcomes and we are thrilled to see our strategic partnerships in action,” said Christal Bemont, CEO, Talend. “The Talend Data Masters award winners have embraced innovative technologies to reinvent product and service delivery with the goal of transforming their businesses. We are honored to showcase our customers’ achievements and celebrate their success.”
Talend Data Masters award winners are judged using a range of criteria, including creativity and innovation, project scope and complexity, designing new cloud and big data use cases, as well as overall business value achieved. On behalf of this year’s winners, Talend is presenting donations to charities of the winner’s choice.
The 2020 APAC Talend Data Masters award winners include:
Data for a Transparent Government
Department of Customer Service | New South Wales Government
The NSW Department of Customer Service works to deliver excellence in customer service, digital leadership, as well as sustained improvements to government services in NSW to give citizens a great customer experience when they interact with the NSW Government. The NSW Data Analytics Centre (DAC) is one of the ways the Department of Customer Service is enhancing the way the NSW Government interacts with citizens and businesses. The DAC has recently launched its new cloud-based Advanced Analytics Service which incorporates Talend to support data sharing across government agencies and open data. With Talend, the NSW DAC has processed over 1.1M data files to support citizens, improve transparency and achieve a 30% increase in productivity for its data engineering team.
Data for Sustainability
Watercare Services Limited
Watercare is New Zealand's largest company in the water and wastewater industry. The utility company completed a significant digital transformation program, creating a data hub with Talend to leverage data as an asset and accelerate the shift to becoming a true digital business. The data hub provides a single source of trusted data, resulting in 60% faster advanced analytics to optimise the maintenance of its critical infrastructure and 2.5+ million assets worth more than $11 billion.
Data for Customer Centricity
Singapore Tourism Board
The Singapore Tourism Board (STB) built the Tourism Information & Services Hub (TIH) and Singapore Tourism Analytics Network (Stan) to support the tourism sector. TIH enables industry stakeholders to contribute and access travel-related content and services for their digital platforms, while Stan allows them to access and analyze data collaboratively. Together, using Talend solutions, STB can make real-time recommendations to visitors, and help businesses widen exposure of their tourism offerings and access quality data to make key business decisions.
One of New Zealand's largest mobile and broadband operators, Vodafone NZ is undertaking a major data transformation program to deliver new levels of customer service and engagement. Using Talend, Vodafone is experiencing significantly faster delivery of business insights from new products or service launches for its 2.3 million customers. Additionally, real-time data is enabling Vodafone TV and Customer Care teams to offer a more personalised, pro-active and engaging experience.
The global winners of the Talend Data Masters awards included, among others, GlaxoSmithKline (GSK), Engie, The Western Union Company, or Société Générale. The full list and descriptions of the 2020 Talend Data Masters award winners are available here: https://www.talend.com/data-masters-2020/
Information about the 2020 Talend Connect World Tour Asia-Pacific is available here: https://www.talend.com/lp/tcwt-2020-apac/
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