Live chat services have the highest levels of satisfaction rates within all customer service channels. There are many live chat services in the market, but we will talk about onWebChat, as we found that it is one of the best and easiest to use.
onWebChat allows you to chat with your website visitors in real-time and support them when they need help. Your customer satisfaction will increase and you will lose fewer sales from hesitant customers.
Many features are available to help you while the onWebChat team works hard to improve the live chat service and add more tools. Shortcuts help you save time while chatting, and you can even write your own messages by talking into a microphone.
When you are offline, visitors can send you a message and then you can reply to them later by email.
On the statistics page, statistics are displayed for all chats and each of your operators, such as average chat length and response time.
onWebChat is free to try and you just need a couple of minutes to register and test onWebChat on your website, as they offer the Premium plan for free for 1 month.
After the trial period ends, if you don’t want to pay you can still use the Free plan forever. You can see more on onWebChat’s <https://www.onwebchat.com/pricing.php>. onWebChat live chat improves your customer satisfaction and allows them to talk with you directly at no cost, with no need to open an external application.
Your customers will love it!