And to that end, the company says, "Our tech team is now working at a ferocious pace to get the client web portal back online as soon as they can."
Missing from the latest update is the customary video message from the firm's founder, Tammy Barton. Perhaps even a cheery person like her finally found the repeating of inanities too much.
MyBudget is not short of a penny to run its site: the company charges $1100 as an establishment fee when someone sets up an account.
There was no promise that its 13,000 customers would have to live on the edge for 10 days or more, wondering whether they would see their money again. But then when you run Windows in any part of your system, you have to factor in malware.
The mystery as to which malware has caused MyBudget to go down is yet to be solved. The company is tight-lipped and there are no indications from common ransomware outfits that they are to blame.
The latest update said: "Any payments delayed by the outage were automatically processed today, Monday 18 May 2020. Any manual transactions are being reconciled to prevent payments being made twice.
"In terms of payment processing, we are reliant on the banking clearing system. If funds do not appear in your account today, they should settle overnight. If you have not received them by mid-morning, then please get in contact with us.
"We apologise that the call centre is running at maximum capacity, which means that we do not have the capability to make outbound calls. This means that we are not able to activate an outbound calling effort. We are very sorry to everyone who has requested a call back."