Security Market Segment LS
Thursday, 29 October 2020 17:49

Nitro breach was probably through cloud, claims cyber sec firm Featured

Nitro breach was probably through cloud, claims cyber sec firm Image by Wynn Pointaux from Pixabay

ASX-listed Nitro Software, a firm that had its origins in Melbourne and offers a service to create, edit and sign PDFs and digital documents, appears to have suffered a data breach through cyber criminals gaining access to the company's cloud environment via a compromise of access tokens, the cyber security firm Cyble has told iTWire.

A company spokesperson said on Thursday this needed to be validated by Nitro.

This claim and numerous others made by Cyble — all of which are detailed below — were put to Nitro and a response sought. A company spokesperson responded: "Nitro is not in a position to provide further comment while the investigation is ongoing. We are continuing to communicate with our customers and will provide updates via the Nitro security page as more details become available."

iTWire reported the breach on Tuesday and followed up with a second story after Nitro issued an update about the incident on Wednesday.

The Cyble spokesperson said its personnel had informed Nitro about the breach, after having discovered it on 20 October. Nitro issued an ASX announcement on 21 October, describing the breach as  "an isolated security incident".

The Cyble statement to iTWire claimed that a large number of big organisations in Australia were affected by the breach, adding that the user database had about 77,150,000 records while the documents database had about 77,800,000 files.

"We have credible intelligence that the actual documents may have been dumped as part of the cyber attack," the Cyble spokesperson said, adding that while the perpetrators had claimed they had gained significant access to Nitro's cloud Infrastructure, the validity of the claim and the extent of it needed to be investigated.

Asked whether ransomware was involved, the Cyble spokesperson said it was unaware whether this was the case.

"The breach itself is massive and based upon their current statements, and there is a misalignment – millions of their document databases have been compromised. We validate the user accounts database through their forum users – on which they allow email address as username (not a great practice!)," the spokesperson said.

Another point made by the spokesperson was that the metadata in the document database (i.e. name field) could give cyber criminals insights about who might have access to sensitive documents, such as those related to mergers and acquisitions, in an organisation.

"The leaked information has been acquired by Cyble and indexed on where users can ascertain if their information is exposed," the spokesperson added.

Cyble, which was founded in Melbourne in 2019, is now based in Atlanta, Georgia, and provides a third-party cyber risk intelligence platform. It also has operations in Singapore and says it has customers in the US, Europe, Australia and other parts of Asia.

Subscribe to ITWIRE UPDATE Newsletter here


The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News