IT First Responder realised that its incumbent cyber security application was no longer able to provide the protection that the company's clients needed.
"The threats are deeply serious today," said IT First Responder director Dan Boufarhat. "Every ten seconds another business is infected with ransomware somewhere in the world.
"We knew we needed to move beyond traditional security products to protect our customers. Working from home has changed forever the way in which businesses use devices, and they are often wide open to hackers and malware."
"No longer are employees behind the corporate firewall or VPN, they are directly connecting to cloud applications all day, every day. They are more exposed than they have ever been, and attackers are far more sophisticated than they were only 12 or 18 months ago."
After an extensive review of the market, IT First Responder realised "that traditional vendors deliver traditional products that stop traditional attacks. We needed to protect our customers from zero day, never-before-seen and even supply chain attacks," according to Boufarhat.
The SolarWinds Orion breach and the Kaseya ransomware attack were an eye-opener, demonstrating an urgent need for protection against all types of cyber attack as a precursor to providing the company's customers against these and next-generation attacks.
"When we discovered Comodo, they were establishing their Australia and New Zealand operations. I met Greg Wyman, regional VP for Australia and New Zealand, and was highly impressed with the Comodo story," said Boufarhat.
"Being cynical, I needed to validate the concepts behind Comodo, and our team did an extensive and extended evaluation. Happily we have now standardised on Comodo."
Three key reasons for the selection were Comodo's ability to stop a breach before it occurs, the inclusion of nine layers of security in the standard platform, and the ease of integration with the Synchro professional services automation system used by IT First Responder.
Comodo has now been rolled out to the MSP's entire customer base, which includes legal firms, construction businesses, real estate agents and a variety of other small to medium businesses.
"The fact that no-one even noticed the migration is an endorsement to just how invisible and non-disruptive a security platform should be to the day-to-day operations of our customers," said Boufarhat."
"Now we are exploring Comodo SOC-as-a-Platform extension, which delivers 24/7 threat hunting across endpoints and optional M365 and network extensions that move Comodo beyond the endpoints to the network to stop malware, hackers and ransomware from infecting our customers."