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Wednesday, 17 July 2019 10:19

Fraud prevention firm ClearSale opens branch in Australia

ClearSale Australia chief Rafael Lourenco. ClearSale Australia chief Rafael Lourenco. Supplied

Brazil-based fraud prevention and management company ClearSale has announced the commencement of operations in Australia, driven by the need to counter issues commonly faced by e-commerce practitioners.

A statement from the 17-year-old ClearSale said fraudulent payments, false declines and chargebacks were among the issues it would seek to tackle Down Under.

Australian retailers encountered car-not-present fraud to the extent of $478 million in 2017, the company said, adding that its international team had a large number of fraud analysts, corporate and retail experts and customer service managers who were experienced in dealing with these issues.

ClearSale counts Australian drone distributor Rise Above and furniture manufacturer My Furniture among its enterprise clients.

Founded by Olympian Pedro Chiamulera, the Australian arm of ClearSale will be headed by partner and executive vice-president, Rafael Lourenco.

We’re thrilled to work with Australian merchants and help them curtail and eliminate e-commerce fraud," said Lourenco. In 2017 alone, card-not-present fraud accounted for 85% of all fraud on Australian card transactions.

"There is already a growing pool of clients in Australia who recognise the urgency to protect their businesses from the increased threat of fraud.”

Chiamulera added, “Our company has extensive experience countering fraud in high-risk markets like Latin America, and we understand the needs of e-commerce merchants globally.

"We are constantly innovating to improve our technology, ensuring our clients get the best in class solutions to counter CNP fraud.

"Clients often forget that the cost of fraud goes beyond monetary losses and ultimately affects reputation. We aim to offer our clients a fully outsourced fraud protection solution, that allows them to maintain that level of trust between retailer and consumer.”

ClearSale has operations in the US, the UK and Mexico, apart from Brazil.

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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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