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Thursday, 29 November 2018 08:55

Dell resets dell.com passwords after finding likely data breach

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Dell resets dell.com passwords after finding likely data breach Pixabay

Computer manufacturer Dell has reset all passwords for accounts on its dell.com site, after it became aware on 9 November that an attempt to exfiltrate data was taking place.

In a statement on Thursday, the company said the information that was attempted to be exfiltrated included names, email addresses and hashed passwords.

As to whether data had been stolen or not, the company had a bet each way, saying: "Though it is possible some of this information was removed from Dell’s network, our investigations found no conclusive evidence that any was extracted."

And it added: "Additionally, Dell cyber security measures are in place to limit the impact of any potential exposure.

"These include the hashing of our customers’ passwords and a mandatory Dell.com password reset.

"Credit card and other sensitive customer information was not targeted. The incident did not impact any Dell products or services."

Users of the site were advised to change their passwords the next time they logged in.

They were also told that if they used the same password on other sites, to also change them there.

Dell has set up a page where it will post updates on the incident, if required.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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