Home Security BlackBerry AtHoc gets speedup, custom map layering

A new version of BlackBerry's AtHoc crisis communication system provides diverse improvements.

AtHoc is designed to allow organisations in times of crisis to communicate with staff and other stakeholders, collect relevant information, and communicate with other organisations.

The latest update addresses several areas.

New custom map layering makes targeting users faster and easier.

Customised user groups for operators and streamlined alerting for end users improve the ability to send and receive critical information during a crisis via the AtHoc mobile app.

Improved performance, including up to 50% faster page loads in the most-used areas, allows crisis communications to start more quickly.

Eight more languages have been added to reduce the need for manual translations, and unspecified security and privacy improvements have been made.

“Communicating during and after a crisis is a universal challenge,” said BlackBerry AtHoc vice-president of product management, Oded Shekel.

“We make it easier for customers in Europe and Latin America to protect people by sending messages and monitoring activity in local languages. By automating this process and reducing the burden of translations, we are helping organisations reach personnel quickly during a crisis, without language becoming a barrier when response time is critical.”

BlackBerry acquired AtHoc in 2015.

Customers include the US Department of Defence, the US Department of Homeland Security, the city council of Rosny-sous-Bois (France), and the Eastman Chemical Company. AtHoc's customers in Australia include Macquarie University.


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.


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