The study — Bots Down Under – An Australian Market Threat Report by Web security company Kasada — also revealed that 90% of the country’s top websites were unable to differentiate a customer from a bot on login pages, which leaves bots “free to attack, consume bandwidth, spike server costs and slow page loading”.
The study analysed two specific actionable issues for businesses. Bot geography, with Kasada deciphering how credential abuse attacks are delivered to companies through customer data – and, bot visibility, which saw the company investigate whether Australia’s top websites can differentiate between browsers (real humans) and bots.
Kasada chief executive Sam Crowther said, “Bots Down Under is designed to educate Aussie businesses on the local threat landscape distinct to Australia.
“As many aspects of our lives are global – and much of our information now lives online – this shift places tremendous emphasis on businesses to protect and defend against potential threats,” Crowther said.
According to Kasada, the economic impact of bot attacks on businesses is well documented – a cost equating to an average of $2 million across time, compensation and customer churn.
And Kasada also notes that in 2018, credential abuse attacks represented the third-largest source of reported data breaches – “which are not only damaging to any company's reputation, but they impact customers and business operations long after the attack has taken place”.
Not only damaging to a company’s reputation, Kasada says data breaches impact customers and business operation long after the attack has taken place.