... drivers in order to reduce churn to historic levels.
In May, Aussie Broadband was named “The most trusted telco brand in Australia” by RoyMorgan in their annual “Most trusted and distrusted brands” ...
COMPANY NEWS: Market research firm RoyMorgan names Aussie Broadband as the #1 most trusted telco in Australia.
Roy Morgan data scientists analysed nominations from more than 20,000 Australians to ...
... businesses such as EnergyAustralia, OfficeWorks, Bakers Delight and RoyMorgan.
The acquisition will see Acurus' white label platform Superloop’s high-speed network and NBN connectivity. That, Superloop ...
... joined Netskope in 2020 as APAC chief security officer (CSO).
He was previously CSO at National Australia Bank, CISO at Royal Bank of Canada, global head of technology risk and control at JP Morgan ...
... to the RoyMorgan Satisfaction with Banking Channels Report.
The report also revealed that mobile banking and internet banking as the service channels with highest customer satisfaction.
As of December ...
RoyMorgan's research shows that while Foxtel, Disney+ and Amazon Prime Video showed strong growth in viewer numbers during 2021, Netflix is still the top dog.
The research company ascribes the substantial ...
... Australia Bank, group CISO at the Royal Bank of Canada and held various security leadership roles at JP Morgan Chase and the Royal Bank of Scotland.
Earlier in his career he worked in security and data ...
... principal Roy Liao.
“National Australia Bank has worked with Cyara for over 10 years. The visibility they provide, in terms of agent voice quality and connectivity issues, means we can diagnose problems ...
... awards for its excellent customer service: Australian Service Excellence Awards Customer Service Organisation of the Year (Large Business) in 2020 and 2021, RoyMorgan’s Internet Service Provider of the ...
PayPal is the most easily recognised of the four leading online payment platforms, and the most used, with nearly three-quarters of Australians surveyed aware of its existence, the RoyMorgan Research ...
... high scores from independent ratings systems like RoyMorgan, Choice Magazine and Mozo," Britt concluded.
A Telstra spokesperson said, "We know our customer service through the first half of the financial ...
... to take out top honours.”
Consumers in Australia are spoilt for choice, Tangerine Telecom winning these awards and as reported last week, Aussie Broadband making a clean sweep of RoyMorgan's Annual Customer ...
COMPANY NEWS: Aussie Broadband is delighted to announce that it has won Internet Service Provider of the Year in the 2020 RoyMorgan Annual Customer Satisfaction Awards.
This is the first time a telco ...
... nation producing more products, according to research conducted by RoyMorgan.
"Three-quarters of those surveyed (78%) believe Australia possesses the technology, people and economic strength to support ...
... home. In April and May of last year, almost a third of Australians workers were toiling in their home offices, according to RoyMorgan research.
The model was a positive experience for many despite ...
... of the Year – Large Business in the Australian Service Excellence Awards
Other recent iTWire articles about Aussie Broadband include:
Aussie Broadband wins RoyMorgan customer satisfaction award ...
Guest Opinion: The IT industry kept the world going throughout 2020’s devastating global pandemic. With employees forced to work from home, parents schooling their children and businesses relying on online ...
Market research company RoyMorgan has found 8.6 million Australians watch catch-up TV services ABC iView, SBS On Demand, 7plus, 9Now and 10 Play – a category which Morgan calls 'broadcast video on demand.' ...
Nearly 2.5 million Australians are using the social media app TikTok, an app that the Americans want to ban but which Australia has no problem with, the research firm RoyMorgan says, adding that this ...
An increasing number of Victorians want the 5 kilometre travel limit imposed due to the COVID stage 4 restricition scrapped now, according to a new survey.
The survey by RoyMorgan Research reveals ...
... stage 4 restrictions.
According to a RoyMorgan Snap SMS survey on Victoria’s Stage 4 restrictions, those with the COVIDSafe app are more likely to say they would feel safe visiting a shopping centre ...
The Victoria Police do not rate highly among the citizens of the state when it comes to honesty or ethical standards, a survey by the well-known pollster RoyMorgan has found.
The survey, which was ...
... for vulnerable international supply chains (20%) and strengthen Australia’s economy (16%).
The research conducted by RoyMorgan Research found that Australians key motivations to manufacture locally ...
... since 2018, according to new research.
The latest survey from RoyMorgan also shows that of those Australians who nominated the Internet as their main source of news, nearly 7.9 million - or 37.7% ...
Pre-paid mobile phones are gaining in customer satisfaction, overtaking post-paid plans for the first time, the research firm RoyMorgan claims, adding that the change has come about in the last 12 months. ...
... a new report by telecoms lobby group Communications Alliance.
According to a RoyMorgan survey published by Communications Alliance the percentage of surveyed telecommunications customers who were ...
... according to a new survey published by Australian telecommunications industry peak body, Communications Alliance.
The most recent three waves of the RoyMorgan Customer Satisfaction survey - undertaken ...
... report from research firm RoyMorgan shows that an additional 1.32 million (9.4%) of Australians were also under-employed in April.
According to Roy Morgan, in total 3.5 million (24.7% of the workforce) ...
... ten years at the Australian Department of Defence, most recently as its CISO.
He previously worked for Ericsson Television and NDS. Earlier in his career he served in the Royal Australian Navy.
"After ...
... methods such as buy-now-pay-later services, contactless mobile payments and wearable payment devices.
According to data from the RoyMorgan Digital Payments Report a total of 10.2% of Australians now ...
... to a special RoyMorgan Snap SMS Survey of 1,170 Australian businesses.
Around two-fifths of manufacturers are already reporting being affected, closely followed by a third of Education & training businesses ...
Google phone has just pipped Motorola in the mobile phone handset customer satisfaction ratings, taking number one spot with a rating of 95.6% to Motorola’s 93.4% rating, in the latest RoyMorgan ratings ...
Internet service provider Aussie Broadband has topped the RoyMorgan Customer Satisfaction Awards for the third month in a row, recording a customer service rating of 92%.
Aussie Broadband received ...
... Shamane Tan. The main course was followed by a keynote address by CEO of RoyMorgan, Michele Levine.
The event also included some fun as it demonstrated the world’s first use of a quantum computer to ...
... 2020.
Our use of digital payment methods across Australia is growing rapidly. RoyMorgan released a report in January 1 noting awareness among Australians of digital payments is now an almost universal ...
PAXUS: When the highly successful American businesswoman and HuffPost founder Arianna Huffington physically collapsed from exhaustion, she turned the experience into a wake-up call about the need for better ...
SPONSORED NEWS: When the highly successful American businesswoman and HuffPost founder Arianna Huffington physically collapsed from exhaustion, she turned the experience into a wake-up call about the need ...
Nearly half of Australian kids aged 6-13 years of age own or use a mobile phone, according to new research.
New analysis of RoyMorgan Research data from the Australian Communication and Media Authority ...
... report on Australia’s rates of unemployment comes from RoyMorgan Research, revealing that the nation’s workforce - which comprises employed Australians and those who are unemployed and looking for work ...
... from 1.38 million in the previous 12 months.
The latest report from RoyMorgan Research shows growth in the use of digital payment methods such as Afterpay, zipPay or zipMoney - with Australians under ...
... the Hon. Paul Fletcher MP Minister for Communications, Cyber Safety and the Arts, Michele Levine CEO RoyMorgan and David Spence for the Vote of Thanks and Toast to the Heroes.
To our official media ...
... 3 of 4, featuring RoyMorgan CEO Michele Levine:
30iGala - Celebrating 30 years of the Internet in Australia Video 3 of 4, featuring a speech by Michele Levine, CEO at Roy Morgan, on behalf of Responsible ...
... RoyMorgan Research.
According to Roy Morgan business confidence dropped 3.7pts (-3.2%) to 110.6 in September and, despite a month-on-month drop, business confidence has now averaged 113.4 post-election ...
An increasing number of Australians are looking to drive a hybrid vehicle and intending on driving an electric vehicle as their next car, according to new research.
The research from RoyMorgan found ...
...
According to the market study undertaken by RoyMorgan a greater number of Australians aged 14-plus – 22.9% of them – are now taking an Uber while slightly less, or 21.8% to be exact, are using taxis. ...
... landline than with one.
The latest RoyMorgan ‘State of the Nation – Media Report’ says that less than half Australia’s population have a home phone connected (48.6%). The data is based on Roy Morgan’s ...
... of the consumer NBN market by RoyMorgan Research shows that 49.9% of consumers don’t know “What typical evening speed is included in your NBN plan?”
The typical evening speed is the top speed your NBN ...
...
The TPG award from RoyMorgan Research reveals that Internode had dominated the leaderboard in June – with TPG owned iiNet in second with a customer satisfaction rating of 79%, a 4% point increase on ...
... movies and video clips, according to newly published research.
The report, from RoyMorgan Research, reveals that in 2019 over 320,000 New Zealanders download audio or video podcasts in an average ...
Ride-sharing provider Uber is set to overtake traditional taxis as Australia’s preferred private transportation service, according to new research.
According to research undertaken by RoyMorgan, over ...