The partnership, which was 12 months in the making, will enable RBC to offer its small-to-medium size business clients the range of Interactive’s services including data centre hosting run from Interactive’s six data centres on the East Coast, business continuity, hardware maintenance and cyber security services.
RBC Group, which has more than 100 staff at its head office in Milton and a further 60 across the Gold Coast, Sydney and Melbourne offices, will gain access to sell to Interactive’s impressive enterprise client roster, including Aldi, Volvo Group and Village Cinemas.
The Interactive partnership comes 15 years after RBC pivoted from a traditional printing company to a technology service provider that does everything from advanced managed IT services, printer fleet supply and management through to cloud technology and automated document management systems.
RBC provides managed services including hardware and software solutions for more than 2500 clients nationwide.
RBC Group General Manager Michael Manton said the partnership accelerates RBC’s transformation into a fully-fledged XaaS (anything as a service) business through its ability to offer a more comprehensive set of IT and technology services than ever before.
“Interactive has impressive experience in running data centres for more than 20 years,” Mr Manton said.
“Their capacity gives us an enhanced level of enterprise cloud services that we can now make available to our small-to-medium size business clients.
“The RBC/Interactive partnership is an exciting next step in the RBC journey. It will enable us to significantly grow our managed IT services business thanks to Interactive’s expertise. Our plan is to offer each of our respective service offerings to both new and existing clients.
“We complement each other’s service offerings, which will see new opportunities emerge for both parties, so the partnership is a match made in heaven.”
Interactive Director of Enterprise Sales Brad Wells said RBC had built its reputation on delivering the “best service at the right price” to its customers.
“We are excited to have RBC on board as a strategic alliance partner to offer our respective customers a broader range of service offerings,” Mr Wells said.
RBC, which has its head office in Brisbane with offices on the Gold Coast, Melbourne and Sydney, has recorded 70 per cent year-on-year growth across its managed IT services division between 2018 and 2021.
Mr Manton said he expects this to grow further due to the Interactive partnership.
“Staff numbers have increased by 20 per cent within our Queensland Managed Services division while we are also recruiting for additional team members in our Sydney office,” Mr Manton said.
The Interactive partnership follows RBC’s recent ‘Game Changer Award’ from HP Workpath at the 2021 HP Developer Partner Conference.
RBC has been a key Tier 1 partner of HP since 2015 and maintains partnerships with world-leading companies including IBM, Microsoft, Cisco, Lexmark and Apple.
Interactive was founded in 1988 and is based in Port Melbourne, Victoria.
It has more than 650 staff in eight locations across Australia and NZ and 2500 customers.
About RBC Group www.rbcgroup.com.au
RBC Group is one of Australia’s largest independent and privately owned technology integrators with a large market penetration, founded from its core business as a print and imaging solutions company. Formed in 1975 by Geoff Layton, RBC Group is in its 46th year of operation and is 100% Australian owned and operated.
A shared vision to help businesses reduce the cost and hassle of document output management has evolved into the company’s current portfolio, which includes IT infrastructure, cloud hosting and a complete managed service. This holistic portfolio showcases RBC Group’s focus on optimizing consumables, service, IT administration and financing, all of which lead to a more streamlined and cost effective operational structure.
Today, RBC Group has emerged to become one of the fastest growing and most successful businesses in Australia with consistent year on year growth. The company currently provides managed services to over 3,000 clients nationally, comprising both hardware and software solutions, as well as maintaining billions of prints and associated devices..