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Wednesday, 23 September 2020 17:40

Gigamon, Nokia claim ‘breakthrough’ network visibility, customer experience solution delivery

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Network monitoring provider Gigamon has partnered with Nokia to deliver a network visibility and customer experience solution designed to accelerate 5G adoption.

According to Gigamon, with the number of 5G connections expected to grow from roughly 10 million in 2019 to over 1 billion in 2023, the need to optimise performance is vital to delivering a compelling, scalable customer experience across the network.

Gigamon says that mobile service provider investments in the infrastructure needed to support this growth - and “ensure the 5G experience lives up to the hype” - are staggering as they will invest US$1 trillion worldwide between 2018 and 2025.

“The business need at the intersection of market demands and performance requirements lies at the heart of today’s launch of the joint Gigamon and Nokia 5G solution,” said Gigamon in a statement on Wednesday.

“Consistent quality of experience (QoE) scores in high-profile 5G use cases, such as video streaming and cloud gaming, are critical to ensuring the strong customer satisfaction needed to accelerate widespread adoption.

“Today, video accounts for more than 80% of traffic across mobile networks, and Nokia Bell Labs Consulting research forecasts the cloud gaming market to reach US$3 billion by 2024.

“Gamers and movie lovers typically have limited tolerance for network delays and interruptions that degrade QoE, so maintaining continuous video quality is crucial. Real-time analytics provide an end-to-end view on quality, with AI generating automated recommendations that help mobile service providers maintain the expected QoE.”

“Gigamon’s subscriber-aware processing of 5G user plane traffic helps enhance our Nokia AVA AI as a Service. The ability to coherently filter, sample, balance and deliver the user sessions, coupled with video data records generation, when combined with Nokia machine-learning algorithms and domain expertise, enables mobile subscribers to enjoy the full benefits of the 5G experience,” said Dennis Lorenzin, Head of Network Cognitive Service Unit at Nokia.

Shane Buckley, President and Chief Operating Officer at Gigamon said “next generation communications must deliver an unparalleled user experience and we are excited to partner with Nokia to deliver flawless 5G streaming and gaming quality.”

“Our purpose-built product set delivers the cost-effective, scalable and pervasive network traffic visibility required to access the real-time, actionable insights into mobile over-the-top (OTT) video traffic needed to maintain a world-class user experience.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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