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Tuesday, 22 June 2021 12:39

Commonwealth Bank plans to boost digital services with hiring of 600-plus engineers Featured

By Staff Writer

Commonwealth Bank is beefing up its digital resources with the launch of a new recruitment plan aimed at growing its network of engineers by at least 50 per month for the foreseeable future.

Australia’s largest bank says that with its “bold” new recruitment drive over the coming months, it plans to appoint in excess of 600 engineers across a variety of disciplines, including software, systems, data and test engineers - representing one of the biggest intakes of engineers for the bank in recent history. 

In addition to appointing approximately two new engineers every day, the bank has says it has also created a new ‘Distinguished Engineers’ role, with its Distinguished Engineers representing “the pinnacle of the engineering profession and will be responsible for helping Commonwealth Bank deliver against its strategy of becoming a global leader in technology”.

Commonwealth Bank Chief Information Officer for Technology and newly appointed Distinguished Engineer, Brendan Hopper, said if the bank was to continue to deliver best-in-class digital customer experiences, it was imperative to have a robust network of engineers.

“Technology is at the forefront of every organisation around the world. No longer is technology part of a business, it is the business,” he said.

“The pace of change is accelerating and we want to be in front of the curve. Our customers will benchmark us not against the other banks, but against best digital experiences full stop.

 “Of course, to deliver global-best experiences, we need to have the support of a world-class engineering network, which is why we are looking to appoint in excess of two new engineers every day from a variety of disciplines.”

Hopper said the new engineers would help solve complex customer problems and, in turn, ensure the bank delivers a “best-in-class, global-leading customer service experience”.

“Our network of engineers will help the bank in its ambition to be not only a leading digital player in the banking industry, but deliver digital experiences for our customers that are leading against a global peer set,” Hopper said.

Brendan Hopper is the first of three new Distinguished Engineers to be appointed by the bank, all of whom the bank says are responsible for influencing the strategic planning processes and, in turn, transforming the bank’s digital experiences.

Hand-selected from both external and internal channels, the Distinguished Engineers were chosen for their engineering acumen, thought leadership, strategic thinking, and ability to solve complex problems and drive change. 

“My fellow Distinguished Engineers and I will work across the enterprise and empower our engineering community by advocating for better resources and increased change velocity,” Hopper said.

“I am excited about the future and look forward to creating a world-class engineering ecosystem that will help the bank to drive change and improve customer experiences.”


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