Monday, 30 July 2018 09:08

Telstra sacks four top officials in management shake-up Featured

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Ringing the changes: Andrew Penn. Ringing the changes: Andrew Penn. Supplied

Telstra has sacked four senior officials in a management shake-up, with chief financial officer Warwick Bray, technology lead Stephen Elop, wholesale chief Will Irving and media unit chief Joe Pollard all given pink slips.

The company also said that two new executives — former SBS chief Michael Ebeid and Nikos Katinakis — would join as head of the enterprise team and networks and IT respectively.

One more unnamed executive will join shortly and take up the role of group chief executive of the Product and Technology division.

Telstra chief executive Andrew Penn said in a statement on Monday that these changes would take effect from 1 October and was part of the Telstra2022 strategy announced on 20 June.

As part of that strategy, the telco is sacking 9500 people and hiring 1500, making a net loss of 8000 staff.

A number of other internal staff changes were also made on Monday:



Vicki Brady will continue to lead Consumer and Small Business designing digitally-led propositions for customers, managing customer relationships with superior sales and services capabilities, to acquire new customers and grow Telstra’s base;

Brendon Riley will become the chief executive of Telstra InfraCo which will efficiently leverage the InfraCo assets and drive growth in the Wholesale market, while creating future strategic optionality for these highly valuable assets;

David Burns, currently with the Enterprise team, will lead Global Business Services to bring together and radically simplify customer service operations and internal.support services. GBS will drive a consistent approach to customer experience, efficiency and service levels. Burns' appointment is effective today;

Robyn Denholm will move to the role of chief financial officer and head of Strategy and support Penn in driving the company’s overall strategy and delivering long-term shareholder value growth;

Alex Badenoch of Transformation and People, will lead the T22 strategy transformation/execution as well as drive the way the company works and operates, strengthening employee engagement. A Transformation Delivery Office has also been established to deliver an integrated and disciplined approach to implementation; and

Carmel Mulhern of Legal and Corporate Affairs will continue in her role engaging external stakeholders, including relationships with government and community. Carmel will also continue to hold the office of Group General Counsel and manage the internal provision of legal advice.

Penn said: "I am excited to be announcing three significant external hires today. Both Michael Ebeid and Nikos Katinakis bring with them significant experience across a range of industries, including telecommunications, and will be instrumental in Telstra’s transformation. We will announce the identity of our new head of Product and Technology shortly.

“I would like to recognise the significant contributions Warwick, Will, Stephen and Joe have made to Telstra and thank them for their dedication to Telstra collectively over the years.

“We are fundamentally re-engineering how Telstra operates, and our new organisational structure and operating model are designed to remove complexity and management layers, decrease the focus on hierarchical decision-making and increase the focus on empowered teams making decisions closer to the customer.”

Penn said the changes were aimed at the simplification of products and services built on new technology. "By mid-next year we will have fully rolled out our market leading products and services. To help deliver these changes, we are announcing a new end-to-end products and technology division of Telstra. It means we will significantly increase our technical capabilities around product development and management.

“The changes I am announcing today will ensure we continue to deliver market leading innovation in networks and support the build out of 5G and Internet of Things.

“Ultimately the simplified and streamlined structure will remove duplication, hierarchy and silos across the organisation. It will help us improve the service that we provide to our customers, the efficiency of the business and our competitiveness, as well as increase our productivity and reduce costs."


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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