Joining Aitken at Optus are Libby Roy as Managing Director SMB and Poppy Fassos as Head of Business Risk Management.
Optus says Aitken will be responsible for end-to-end HR at Optus and aligning HR initiatives across the Singtel Group.
The telco said Aitken brings a wealth of HR experience to the company from financial services, serving in a number of senior regional and global Human Resources and business roles at Goldman Sachs, Macquarie and most recently, with Westpac, where she was General Manager of Rewards, Culture and Capability.
Libby Roy’s appointment follows her recent role as PayPal Managing Director in Australia. At Optus, Roy will be responsible for driving sales, product development, marketing, service delivery and operations.
Optus says Roy has a strong track record of leading growth and profitability in a variety of businesses including payment, credit card, financial planning, superannuation and travel, and “with over 2 million small and medium sized businesses in Australia - accounting for between 30 to 40% of GDP - SMBs are a particularly important sector requiring support in these uncertain times”.
Optus says Poppy Fassos’ role is “focused on assisting the business to manage its risk and compliance responsibilities, while balancing customer and business needs”.
“Poppy previously held roles across risk management, strategy and transformation, corporate affairs, and marketing and was most recently at NBN Co Australia, where she established a Line 1 Business risk function and delivered an IT risk and controls transformation program for NBN Co.”
Optus says Aitken, Roy and Fassos will all report directly to Optus Chief Executive Kelly Bayer Rosmarin.
Optus also announced that former SMB Managing Director Ben White will continue to lead the Wholesale and Satellite teams and adds Strategy to his area of responsibility.