I attempted to buy a SIM from Boost on Thursday, but at the last stage a message "Sorry, something went wrong. Please contact nearest Telstra shop" appeared.
Assuming this might be due to the fact that I have bought a number of SIMS from this provider — I also use it for my regular phone — and may have reached the five-SIM prepaid limit, I then attempted to buy one in my wife's name with her credit card.
But when that ended with the same message, it looked like there was something amiss at the provider.
Earlier in the week, I found myself unable to make an international call even though I recently renewed my contract for a year. The old contract ends on 28 June and I renewed it on 5 June, a mistake as I lost about 23 days of paid-up credit.
Despite the Boost mobile app indicating that my account is valid until 5 June 2021, I was told that I did not have sufficient credit in my account when I tried to make that call.
And on Thursday, I suddenly got a text from the company saying that my data and everything else would expire on 28 June.