Wednesday, 02 September 2020 11:24

Telstra updates mobile app to handle eSIM changes

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Telstra updates mobile app to handle eSIM changes Pixabay

Telstra has updated its mobile app, giving customers who have eSIMs the ability to manage them from the app without having to visit a store or requiring an eSIM activation card.

The company said in a blog post on Tuesday that this upgrade was part of its T22 modernisation plan.

An eSIM comes embedded in some phones like the iPhone, Samsung Galaxy S20, the Pixel line and the Motorola Razr..

Andrew Stormont, mobility executive - Product & Technology, said the change would take effect right away.

"From today, eligible customers will be able to manage their eSIM directly from their device using the My Telstra app," he said.

"The process takes less than two minutes. No more waiting around for an eSIM activation card to be sent through the post or having to travel to see someone face-to-face."


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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