Tuesday, 27 July 2021 10:57

nib puts membership cards in Apple Wallet

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Health insurer nib health funds has made its member cards available in Apple Wallet.

Adding their nib member card to Apple Wallet means members to make a claim by simply holding their iPhone or Apple Watch near any Hicaps terminal.

Any gap payment can be made via Apple Pay if desired.

Members can add their member card to Apple Wallet on iPhone and Apple Watch via the nib App by logging in and selecting My nib card.

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"We're seeing more and more members using technology to connect with us, whether that's submitting a claim or asking a question about their policy so making our membership cards available in a digital format was a no brainer," said nib group chief information officer Brendan Mills.

"Now they can have their member card handy wherever they go, making it even easier for them to claim by removing the need to upload receipts or send claims forms to us via mail," he added.

When members carry out a Hicaps transaction, their customer identifier number is encrypted for transmission to the terminal and subsequently decrypted by Hicaps before forwarding to the insurer. Apple doesn't receive any information about the health insurance claim, according to nib.


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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