Monday, 31 October 2016 22:31

Mobile Mentor undertakes BYOD deployment to 33,000 ABS census field officers


Mobile systems provider Mobile Mentor is claiming one of the largest bring-your-own-device (BYOD) deployments in Australian history with the rollout of the ABS’s 2016 Census Collect app to 33,000 field officers.

Mobile Mentor says the app, developed by the Australian Bureau of Stastics, allowed the field officers in the recent census to fully leverage the power of their mobile devices.

And, the ABS says the app significantly increased staff efficiency, improved management information available in the field and greatly reduced paper waste.

“Thanks to Mobile Mentor and the MobileIron device management software, the ABS’ new mobile application dramatically improved our access to management information on the collectionactivity and worker efficiency,” said Ved Gupta, assistant director of the Census 2016, Technology Services Division.

“We needed a secure, simple, scalable way to deploy our app to a broad range of Android and iOS devices. Most of the devices were owned by field officers, so we needed to be transparent about the information we would be using, so that they would feel comfortable enrolling the app on their personal devices.”

Gupta says the app assisted field officers to deliver census materials and to later follow up those who had not completed the Census. The app included mapping functionality and also helped the field officers plan and manage their workload.

“We looked at a lot of solutions, but Mobile Mentor and MobileIron gave the lowest risk, best value for our money. We would be happy to work with them on our future mobilityinitiatives,” Gupta said.

Randall Cameron, managing director of Mobile Mentor Australia, said the company was pleased with the outcome of the census project.

“We were delighted when we were selected by the ABS as its partner in mobilising its field officers. We’d like to think that our independence from any one Enterprise Mobility Management (EMM) vendor, combined with our agnostic approach to devices, meant we were able to offer the ABS what we felt was the lowest risk option. We selected MobileIron as the best technology fit due to architectural simplicity and proven scalability.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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