Tuesday, 09 September 2014 15:44

A Good way to save money on mobility costs Featured

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Good Technology has released a new online calculator tool which it says allows enterprises to reduce the cost of mobility deployments by addressing device, carrier, labor and infrastructure costs.

Good says its new Mobile Cost of Ownership (MCO) Analyser also provides each organisation with a custom blueprint for lowering their overall costs.

According to Brian Reed, chief mobility evangelist, Good Technology, whether a business decides to roll out BYOD, COPE or a combination, there’s cost and complexity involved.

Reed says that between devices, phone contracts, infrastructure as well as operational and support costs, the TCO for mobile can quickly escalate. “Few organisations accurately track the total cost of their mobile investments, or even identify all the cost components within their mobile deployments. In fact, a recent survey revealed that over two-thirds of organisations underestimate their own enterprise mobile costs.”

Reed points to the fact that cost containment is a hot topic in IT today, and “attempts to limit mobile costs have led organisations to adopt policies such as BYOD.”

“But many organisations find that BYOD doesn’t save them what they expected. And that’s because approximately 40% of all mobile costs relate to support and operations rather than device costs. By failing to identify and optimise key mobile cost drivers, they are effectively wasting money.”

According to Reed, the new MCO analyser complements Good’s substantial investment in capabilities to enable organisations to control their mobile costs including Good Mobile Service Management (MSM).

Reed explains that MSM monitors mobile transactions end-to-end to optimise the performance of the mobile infrastructure and to troubleshoot mobile issues faster – reducing support and operating costs for the business and making the mobile experience faster and easier for every employee. “IT departments can also manage multiple platforms and mobile operating systems through a single console, enabling them to gain increased operational efficiencies and lower help desk costs.”

“An organisation with 1,000 mobilised employees with an average cost structure could save over half a million dollars annually with MSM. At the same time, they can ensure a smooth user experience and a consistent, resilient quality of service,” Reed concludes.

To get your own personal assessment of your mobile costs, go to the Good website


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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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