Tuesday, 17 January 2017 07:26

Samsung Note7 issues due to battery: report Featured


The issues with Samsung's Galaxy Note7 device that led to it exploding and catching fire have been found to be caused by the battery, Reuters reports, quoting "a person familiar with the matter".

The report said the official investigation report, which would be released on 23 January, had come to this conclusion.

The Note7 was released in August 2016 and the first reports of exploding devices came in September. Samsung then issued a worldwide recall, but after even the replacements started exploding and catching fire, the company called a halt to production.

Since then, there has been a long wait for the company to make an official pronouncement on the reason behind the failure of the device.

In December 2016, engineers from Instrumental, a small outfit, reported that the cause of the Note7 failure was a battery that was packed too tightly inside the body.

The two engineers, chief executive Anna Shedletsky and chief technology officer Sam Weiss found that after acquiring a Note7 and taking it apart — with a fire extinguisher kept nearby — they had found that the design of the Note7 compressed the battery even during normal operation.

Samsung did not react to the reports on this investigation, despite the fact that it was widely reported in the tech press.

In the Reuters report, Bryan Ma, a Singapore-based IDC analyst, was quoted as saying: "They've got to make sure they come clean and they've got to reassure buyers as to why this won't happen again."

Sources said the company's investigators had been able to reproduce the fires and they could not be explained by hardware design or software issues.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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