The introduction of concession stamps and an increase in the postage rate follows Australia Post’s $218 million loss in its mail business last year.
“Last year, our mail business lost $218 million and this increase to the domestic stamp price will go some way to off-setting this loss but it will not eliminate it,” said Australia Post Managing Director and CEO Ahmed Fahour.
Fahour said today the concession stamps will be available through the MyPost Concession Account, which entitles 5.7 million eligible Australians to access to 60 cent concession stamps for the next three years along with concession rates on other qualifying Australia Post services and a digital mailbox.
“It is vital that Australia Post ensures we provide an affordable and accessible letters service for all Australians. We remain mindful of the impact to the cost of living of an increase to the stamp price, particularly for those groups who are more dependent on our traditional services,” Fahour said.
“The MyPost Concession Account has been created to meet the needs of those customers to help them manage costs by providing them with access to the concession stamp.
“Our customers’ needs are changing and Australia Post must evolve our services to ensure that we continue to help people stay connected by providing a range of choices of relevant services, whether it’s physical or digital.”
Fahour said the establishment of a MyPost Concession Account ensures that Australia Post’s services remain affordable for low income groups “while maintaining our essential services for all Australians.”
Under the new arrangements, MyPost Concession Account holders will receive a MyPost concession card that entitles them to five free concession stamps, with the option to purchase a maximum of 50 concession stamps per year.
Account holders will also have access to concession rates on Mail Hold and Mail Redirection services and a digital mailbox to securely manage communications, pay bills and store important documents online with privacy, choice and control.
The MyPost Concession Account is available to holders of the following Federal Concession cards:
• Pensioner Concession Card
• Health Care Card
• Commonwealth Seniors Health Care Card
• Department of Veteran’s Affairs Card
• Veteran’s Repatriation Health Card
Eligible customers can sign-up now for MyPost Concession Account at their local Australia Post outlet or download the application form from the Australia Post website