Tuesday, 07 May 2019 12:44

Deliveroo teams up with UK fintech Portify to launch new app for riders


Food delivery company Deliveroo has joined forces with UK fintech company, Portify, to launch a digital tool designed to offer users support with skills development, online support with personal budgeting and access to a range of perks and rewards.

The new app is set to be rolled out to more than 6500 self-employed riders across Australia with whom Deliveroo works.

Deliveroo says the Portify app gives riders access to valuable financial tools and is designed especially for those who work flexibly, ensuring they can manage their finances when they have multiple on-demand income streams.

According to Deliveroo, which offers flexible working hours to riders, this type of support in financial management can be particularly beneficial to those who work in the on-demand economy, who often choose to have multiple income streams.

Under the deal, Portify is free for riders via a secure app and will be rolled out to all Australian Deliveroo riders in May.

Deliveroo says the rollout follows a successful pilot over the past three months, where more than 12,000 self-employed riders have been testing Portify’s financial tools and rewards in the UK and Ireland.

Deliveroo lists the tailored perks and support on the new Portify platform as:

  • More than 60 restaurant perks, including Boss Burger in Geelong, Etto Pasta Bars in Melbourne, and Momo Bar in Sydney.
  • Perks and discounts with popular brands. Deliveroo and Portify are partnering to offer riders perks such as discounts on bike purchase and maintenance with the largest Australian-owned bicycle brand Reid, special pricing for on-demand daily scooter rental from Ridely and deals on other popular high street retailers.
  • Discounted access to QuickBooks. Self-Employed which allows riders to easily categorise income and expenses, capture and match receipts, send invoices, and automatically track mileage so they can be more efficient come tax time

"Crucially, these tools are ‘portable’ between jobs – meaning users can track their finances and inform their tax return across all income streams with the help of the Portify app,” says Deliveroo.

“People who choose to work in the on-demand economy can choose when, where and whether to work and often have multiple income streams. This product is tailored to the needs of those who are increasingly making use of this new way of working.”

Deliveroo has also announced a partnership with online educational and vocational training provider OpenClassrooms, which it says gives riders access to hundreds of online courses — including data, design, IT and marketing — to help build their personal and professional development.

Deliveroo says that throughout the partnership, riders can take an unlimited number of courses and obtain certificates, confirming newly acquired skills to bolster their CV.

The partnership has also offered four Australian riders funding for online Bachelor-level degree programs from leading universities including an hour's mentorship each week with an expert in their chosen field of study and a guaranteed job in the field upon successful completion of their year-long coursework.

“There are over 6500 riders who choose to work with us across Australia. On top of giving them great work, we want to also offer them additional security and support while protecting the flexibility that comes with self-employment. One of the key reasons riders choose work with Deliveroo is that they are able to be their own bosses,” says Levi Aron, country manager for Deliveroo Australia.

“Portify and Open Classrooms are important initiatives that Deliveroo is introducing to provide more support to our riders – whether it’s offering perks such as discounted coffee at selected restaurants or gym memberships, help with financial management or access to online learning programs to boost skills development.

“We are delighted that these initiatives will give riders greater ability to prosper via on-demand work and to develop life-long skills.

“Riders are at the heart of all we do and we want to provide more support for them - this is just one way we can make that happen.”


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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).



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