Friday, 29 May 2020 11:10

Coles partners with flybuys to launch new ‘flypay’ payment platform

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Coles has partnered with flybuys to launch flypay, as a new way for customers to “seamlessly pay” for purchases and collect flybuys points when shopping online at selected retailers.

Developed by Coles and Bell Identification, a Visa solution, the payment platform will be available to customers shopping on Coles Liquor sites, including Liquorland, Vintage Cellars, First Choice Liquor and First Choice Liquor Market, from Friday 29 May.

Coles says more Coles brands will be added in coming months.

According to Coles the new payment method speeds up the online checkout process for customers, who will no longer need to enter their payment and delivery information separately when shopping with flypay-enabled retailers, after setting up their secure flypay account.

Coles Chief Executive Officer Emerging Businesses George Saoud said flypay made online shopping “faster, easier and more secure than ever before”.

“Coles is committed to helping our customers shop more easily anytime, anywhere, and we are thrilled to introduce flypay as a payment option for customers shopping at any of our online liquor retailers,” he said.

“We know how much our customers love flybuys, and we want make it easier for them to get rewards every time they shop. By checking out with flypay at eligible flybuys partner retailers, they automatically receive their points without needing to re-enter their card details, ensuring a convenient, efficient and great value shop.”

flybuys Chief Executive Officer John Merakovsky said flybuys is Australia’s “most popular loyalty program, offering customers personalised offers and great value that’s relevant to them, which can help them save on their weekly shop”.

“At flybuys, we’re committed to improving our members’ shopping experience and making it easier to be rewarded. That’s why we’ve partnered with Coles on flypay; it simplifies the online checkout process and allows flybuys points to be awarded on eligible purchases using flypay when shopping with our flybuys partners,” he said.

Visa’s Head of Merchant Sales and Acquiring for Australia, New Zealand and South Pacific, Dan Parsons, said: “With Australians increasingly shopping online and on-the-go, enabling convenient and secure ways to pay is more important than ever. flypay creates a seamless experience for shoppers, leveraging Bell Identification B.V’s Vaultify Shop solution to enhance the way Australians pay.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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