CIBIS is an established Australian software developer combining a practical, no-nonsense approach with deep industry experience to deliver reliable mobile, on-premise & cloud solutions. Its collaboration with Cessnock City Council has enabled Cessnock to be the first and only Council with near real-time integration with the NSW Planning Portal via an API.
The portal's foundation implementation has been in use for 12 months, and full systems integration came into live production this week, on the first day of the new financial year.
The Council is committed to improving the experience for its customers, and the NSW Planning Portal was to provide a tool that allowed the community, stakeholders and government agencies to work together.
Tony Heitmeyer, CIBIS General Manager said, “It’s one thing working through planning rules, regulations, determinations and compliance issues, but it’s another to ensure that the various IT systems work together including that from NSW Department of Planning, Industry and Environment (DPIE), Local Government systems and other private enterprise vendors.”
CIBIS successfully worked with the Council’s corporate vendor, Civica, and the DPIE to develop the solution. The integration includes the management of documents, lodgement and determination of applications and will also extend to other portal functionality, such as certificates, when further API’s are made available.
The collaboration between the two now sees Cessnock as the first and only Council with near real-time integration with the NSW Planning Portal via an API. Cessnock Council’s Business Support and Customer Relations Manager, Roslyn Ashton says, “it will provide significant productivity savings for Council along with further improvements in application processing times”.
CIBIS is currently rolling out the middleware solutions to other Councils using Civica’s Authority Enterprise Application.