The system will be used by 900 people across multiple agencies in DOCEP, which monitors and regulates employment and trading environments to protect workers and consumers through its five operational divisions.
According to DOCEP, the agency needed a solution that would support a standardised approach to information management to lay the foundation for improved business processes as the organisation responds to significant market changes. Objective's enterprise-wide solution will be used by policy officers, occupational health and safety officers, education groups and customer service staff.
The Department came into being via the amalgamation of three WA government agencies in July 2001 and inherited incompatible and disparate legacy systems. Objective will replace existing systems creating a single corporate store of information and a single point of access for all users to support DOCEP's diverse business practices.
The aim of the new system will be to enable DOCEP to provide services online and make the biggest impact in areas with incoming forms, for example: Business Names, REVS, and licensing areas such as; travel agents, real estate agents, finance brokers and others.
Tony Walls, CEO, Objective Corporation said: 'Objective's ability to provide an intuitive user experience and proven track-record of successful multi-agency implementations was viewed favourably by the department's evaluation panel.
'Objective's selection by DOCEP demonstrates Objectives capability to consistently deliver seamless, scalable enterprise content management for government,' said Walls.