Wednesday, 03 August 2022 14:22

TOPdesk appoints new GM for Australia Featured

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Service management specialist TOPdesk Australia has appointed Robert van der Gulik to the role of general manager.

Van der Gulik previously held the equivalent role at TOPdesk Canada.

This is his second stint at TOPdesk, having rejoined the company as a project manager in late 2012 after working as an IT consultant at Accenture and in sales support at KPN Internedservices.

Van der Gulik originally joined TOPdesk in 2008 as an IT consultant.

He holds a master's degree in human movement science from VU Amsterdam.

“It’s important our customers fit us, and we fit those customers – that’s how we can make those customers happy,” said Van der Gulik.

He added “In Canada, I worked with a smaller team to make things happen and take our business to the next level.

“It was great to have the agility to experiment in a local market, while having the support of 25 years of knowledge and experience from other TOPdesk offices around the world.

“I see a similar opportunity at TOPdesk Australia. We already have a diverse team in place here in Melbourne. Drawing on their strengths we will identify and progress the right model for growth in the Australian market.”

Marian den Ouden, Van der Gulik's predecessor, has moved to the role of head of customer acquisition at TOPdesk head office in the Netherlands.

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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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