Having doubled its workforce to more than 400 people in the last six months, homeloanexperts.com.au has chosen Dialpad as the platform that will enable its brokers to work from any device, anywhere in the world.
"We were looking to upgrade our ageing on-premises PBX solution and because we work with sensitive customer data, it was critical to ensure the new communications platform we chose had the highest degree of security," said homeloanexperts.com.au CEO Alan Hemmings.
"Not only does Dialpad check off all the security, privacy and compliance boxes for us, but the platform was ready to use immediately. The ability to add and subtract seats at the click of a button and unlimited online storage were both huge benefits, as we continuously add brokers and scale the business. We were evaluating another communications provider alongside Dialpad, but it didn't even come close to having the same number and quality of features that Dialpad offers. "
An important Dialpad feature is its ability to create a searchable archive of every call,.
"We're looking forward to enabling more Australians to take advantage of homeloanexperts.com.au's services and make homeownership a reality," said Dialpad Australia country manager Gerard D'Onofrio.
"homeloanexperts.com.au is just one example of a local company taking advantage of the world's most advanced business communications platform. We've seen tremendous adoption across the country and we have a lot of exciting opportunities ahead."