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Thursday, 07 November 2013 19:59

Amdocs puts up $129 million in cash to buy Celcite

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Global customer experience systems and services vendor Amdocs is acquiring network management and optimisation solutions provider Celcite for $129 million in cash.

Amdocs today announced it has signed a definitive agreement to acquire “substantially all the assets” of Celcite and has indicated that it might pay more for the purchase depending on the achievement of certain performance metrics.

The deal is subject to customary closing conditions, but Amdocs says the transaction is expected to close late in its current first fiscal quarter or at the beginning of the second fiscal quarter.

Rebecca Prudhomme, Vice President of Product and Solutions Marketing at Amdocs said the acquisition expands the Amdocs customer experience portfolio further into the network software domain to manage customer experience across both networks and IT.

“Amdocs customers must optimise their networks to handle the data explosion and reduce associated costs.

“One of their largest pain-points is dealing with issues that arise within the radio network, which are typically responsible for a large percentage of all customer satisfaction and churn problems.

“The acquisition will enable Amdocs to better offer our customer’s solutions (both products and services) for the management and Radio Access Network (RAN) optimisation of all mobile networks including 2G, 3G, LTE and small cells to maximise the return from their network assets.”

Amdocs (NYSE: DOX) said in its market statement that the acquisition of Celcite builds upon and enhances the recent acquisition of Actix, and demonstrates the company’s continued commitment to its network software and services strategy.

“By combining Actix’s market leading products with Celcite’s comprehensive network management and Self Optimising Networks (SON) services and offering capabilities, Amdocs will be able to offer service providers comprehensive equipment-agnostic optimisation solutions,” the statement said.

And, Rahul Sharma, Celcite founder and CEO said: “Together, Amdocs, Celcite and Actix will emerge as the preferred provider of network management and SON solutions to service providers worldwide.

“With the combination of our people, assets, and product/services expertise, we will offer unmatched end-to-end offerings to relieve customers’ core network challenges, including capacity and rollout, and help them tie the customer experience to the network in real-time.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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