Monday, 30 March 2020 01:34

Coronavirus could cost phone operators US$25 billion in lost roaming revenue, says analyst Featured


The impact of the coronavirus pandemic could cost telecoms operators more than US$25 billion in lost revenue during the next nine months, with more than 650 million passenger trips to be cancelled due to the virus – accounting for over 80% of the anticipated international passenger trips that were previously forecast before the spread of the virus, according to one research firm.

Juniper Research examined two possible scenarios — a medium and high impact — and says it believes a low impact is now not possible, with the high impact scenario assuming that a severe disruption to international travel will continue for 9 months, with travel restrictions and a reduced demand for international travel continuing.

“In this case, the resulting impact on operators’ international roaming revenue would be significant,” says Juniper Research

The research assumes that over half of all roaming revenue for the year will be affected, amounting to US$25 billion in lost revenue, and also highlighted the period between June and August as of particular significance when the demand for international travel is high.

It forecast that operators could lose up to $12 billion in roaming revenue alone in those three months.

And in terms of the overall impact on operators, the research firm notes, however, that global roaming revenue only accounts for approximately 6% of total operator-billed revenue per year, limiting the hit on the industry.

“Given the nature of the international travel industry, the research anticipated that there will be no strategies available to operators to mitigate this loss. It forecast that services, such as virtual conferencing, will offer businesses an alternative to international travel, but will offer no benefit to operators,” says Juniper Research.

Additionally, the research highlighted that travel cancelled due to the spread of Coronavirus is unlikely to be rebooked, and as a result, the loss of roaming revenue is unlikely to be recovered once the international travel industry resumes normal service.

Subscribe to ITWIRE UPDATE Newsletter here


The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.



iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.


Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News