Home Health Online tool aims to help elderly navigate aged care maze

A free online tool has been set up to help older Australians navigate the maze that is aged care in the country.

Named CarePilot, the site allows the aged to book trusted suppliers who provide a range of service and packages.

The online platform offers expert advice and user-friendly tools to select and book support services, stay organised, manage funds, and connect with family members.

It has been set up at a time when the federal government is looking to largely rid itself of the responsibility of providing such care to the elderly and ailing part of the population.

CarePilot, set up by experienced practitioners headed by aged care expert Dr Peter Hanley, charges an administration fee for providing advice related to government-funded Home Care Packages.

However, the fees are much lower than those charged by the industry at large, allowing for expenditure of the savings on actual services and hours of care.

CarePilot generates its revenue through the advice it gives clients from its Care Managers and through helping to organise third-party services.

Dr Hanley said: "We want to make it safer, smarter, and simpler for families to find, fund and manage their in-home care. CarePilot gives families more choice and control, with less stress and greater value.

"Customers can have the confidence of choosing among trusted service providers for the support they need and they can draw on the support of our experts to connect them with publicly-funded services.”

He added: “Technology and innovation is the only way Australia will be able to tackle the challenges of our ageing population in a sustainable way. In-home care has many benefits and is often the best option for the elderly, but some people and families do not necessarily know the best way to find and book the services they want. CarePilot makes that easier.”


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the sitecame into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.


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