Friday, 21 June 2019 09:46

Battery issues cause recall of up to 1 million MacBook Pro units

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Apple has recalled up to one million 15-inch MacBook Pros sold between 2015 and 2017 due to the risk of defective batteries overheating and causing fires.

Once again, battery issues are at the heart of a notebook computer recall.

This time, it's the 15in Retina MacBook Pro (mid-2015), primarily sold between September 2015 and February 2017.

The problem with the battery can cause overheating, with associated fire risk.

As many as 1 million Mac models sold between 2015-2017 could be affected by the recall. Apple sold about 28 million Mac units of all types during the specified recall period of which an estimated one million were the 15-inch MacBook Pro model.

According to IDC figures, in 2017 Apple was the fourth largest PC maker in the world.

Owners have been advised by the ACCC and Apple to take the following steps:

Choose "About This Mac" from the Apple menu.

If the model description is MacBook Pro (Retina, 15-inch, mid 2015), enter its serial number into Apple's eligibility tool to find out whether it is one of the affected notebooks.

(Tip: You can copy the serial number from the "About This Mac" window and paste it into the web form.)

If the MacBook Pro is covered by the recall, stop using it and contact an Apple authorised service provider or an Apple Retail Store to arrange a battery replacement.

Over the years, millions of notebooks have been recalled due to battery overheating issues. Examples include certain Toshiba notebooks sold between 2011 and 2015, HP notebooks sold between 2013 and 2015 (following an earlier recall covering those sold between 2007 and 2008), Lenovo ThinkPads sold between 2010 and 2012, and a widespread recall in the 2006-2007 period involving products sold by Acer, Apple, Dell, Fujitsu, HP, Lenovo and other vendors.

Dell alone recalled 4.2 million batteries in 2006.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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