Friday, 29 January 2016 08:41

Apple recalls more than a decades worth of wall plug adaptors

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Apple has recalled Australian-style wall plug adaptors sold with various Mac and iOS device models between 2003 and 2015.

The problem with the adaptors sold for use in Australia, New Zealand, continental Europe, Argentina, Brazil and South Korea is that "in very rare cases" some of them may break, leading to a risk of electric shock.

Apple says it is aware of 12 such incidents.

Adaptors sold as part of the World Travel Adapter Kit may also be affected.

Owners should look inside the slot where the wall plug adaptor attaches to the power adaptor itself. Affected parts carry a four or five character code, or no code at all. The redesigned adaptors carry the regional codes AUS, ARG, BRA, EUR, or KOR.

The company's other wall plug adaptors, including those for United States, United Kingdom, China and Japan, and the Apple USB power adaptors are not covered by the exchange program

Apple will exchange the affected adaptors at Apple Stores (but it'll be best to reserve a spot at the Genius Bar before you go) or Authorised Apple Service Providers. Customers can also contact Apple support.

The replacement will be provided free of charge, but customers will need to quote the serial number of the Mac, iPad, iPhone or iPod that the adaptor was supplied with.

See Apple AC Wall Plug Adapter Exchange Program.


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Stephen Withers

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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