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Monday, 20 December 2021 12:24

New research from OpenText identifies network and security IT as primary target for phishing attacks

By OpenText

GUEST RESEARCH: New research commissioned by OpenText reveals that concerns about phishing attacks is significantly increasing among IT and cyber security decision-makers, especially those at larger companies.

New data collected from IT and security executives and decision makers across North America, Europe, and Asia Pacific gauged the awareness of and experiences with phishing attacks, levels of concern, business impacts, and mitigation challenges at small to midsize organisations.

The results highlight the growing importance companies need to place on ensuring their entire supply chain operates efficiently and has safety precautions in place to mitigate phishing attacks.

Key survey highlights across APAC include:

  • IT divisions were the primary target (55%) of all phishing attacks with web services (31%), customer service (22%) finance (15%), and CEO/board/top executives (15%) rounding out the top five
  • The level of concern regarding phishing threats is felt the most in APAC with 66% of respondents revealing they are ‘very concerned.’ followed by 31% feeling somewhat concerned.
  • Forty-seven percent of APAC respondents are more likely to indicate employees are only somewhat prepared to combat phishing compared to other regional counterparts. Forty-four percent of APAC respondents indicated training investment “increased” and an additional 47% indicated security awareness training program is “very effective.”
  • APAC respondents are the most likely to indicate sensitive data has been exposed due to phishing at 41% compared to North America (29%) and Europe (26%). An additional 47% of APAC respondents more likely to report experience with search engine phishing.

“Attackers go where the opportunity is, which explains why IT departments, top executives and finance groups remain common targets,” says OpenText executive vice president SMB/C sales Prentiss Donohue. “While we aim to get as close 100% as possible, it is unrealistic to expect that no employee will ever click on malicious links or fall for increasingly sophisticated and well-crafted phishing emails. This makes it vital for organisations to deploy a multi-layered approach to protect against the newest threats.”

Protecting against phishing attacks is a top priority among those surveyed. In order to address these challenges, 87% of organisations are mandating security awareness training with 65% backing up email and collaboration data so it’s recoverable after an attack. Almost 61% of these companies are deploying endpoint security as a phishing defence mechanism.

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