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Wednesday, 25 January 2023 10:50

Global CIO report reveals growing urgency for observability and security to converge

By Dynatrace
Dynatrace founder and CTO Bernd Greifeneder Dynatrace founder and CTO Bernd Greifeneder

GUEST RESEARCH: Software intelligence company Dynatrace announced today the results of an independent global survey of 1,300 CIOs and senior DevOps managers, including 100 from Australia, in large organisations.

The findings revealed the increased difficulty of maintaining software reliability and security as the demand for continuous release cycles and the rising complexity of cloud-native environments create more risk for undetected defects and vulnerabilities to escape into production.

CIOs and senior DevOps managers are looking to DevSecOps processes, the convergence of observability and security, and the increased use of AI and automation to balance accelerated innovation with reliability and security. The complimentary 2023 Global CIO Report Observability and Security Convergence: Enabling Faster, More Secure Innovation in the Cloud is available here.

The research reveals the following:

• 78% of Australian organisations (90% globally) say digital transformation has accelerated in the past 12 months.

• 91% of Australian organisations (78% globally) deploy software updates into production every 12 hours or less, and 66% (54% globally) say they do so at least once every two hours.

• Australian DevOps teams spend a third (31% globally) of their time on manual tasks involving detecting code quality issues and vulnerabilities, reducing the time spent on innovation.

• 72% of Australian organisations (55% globally) make tradeoffs between quality, security, and user experience to meet the need for rapid transformation.

• 87% of Australian CIOs (88% globally) say the convergence of observability and security practices will be critical to building a DevSecOps culture, and 94% (90% globally) say increasing the use of AIOps will be key to scaling up these practices.

"It's difficult for teams to accelerate the pace of innovation while also maintaining the highest quality and security standards," said Dynatrace founder and CTO Bernd Greifeneder.

"More frequent software deployments, combined with complex cloud-native architectures, make it easier for errors and vulnerabilities to escape into production where they impact customer experience and create risk. There simply aren't enough hours in the day for teams to test code as thoroughly as when they had only a single monthly deployment, but there's no margin for error in today's ultra-competitive, always-on economy. Something has to change."

Additional findings from the survey include:

• Australian organisations plan to increase their spending on automation across development, security, and operations by 41% (35% globally) by 2024, as they invest more in continuously testing software quality (47% in Australia versus 54% globally) and security (51% in Australia versus 49% globally) in production, automatic vulnerability detection and blocking (56% in Australia versus 41% globally)), and automating release validation (51% in Australia versus 35% globally).

• 91% of Australian CIOs (70% globally) say they need to improve their trust in the accuracy of AI's decisions before they can automate more of the CI/CD pipeline.

• 94% of CIOs say extending a DevSecOps culture to more teams is key to accelerating digital transformation and driving faster, more secure software releases.

"Organisations know that manual approaches aren't scalable," continued Greifeneder. "Teams can't afford to waste time and effort chasing false positives, searching for vulnerabilities whenever a new threat alert is raised, or conducting forensics to understand whether data has been compromised. They need to work together to drive faster, more secure innovation. Automation and modern delivery practices such as DevSecOps are key to this, but teams need to trust that their AI is reaching the right conclusions about the risk impact of a particular vulnerability.

"To accomplish this, organisations require a unified platform that can converge observability and security data to eliminate the silos between teams. By bringing their data together and retaining its context, DevOps and security teams can unlock the insights they need through causal AI. This enables them to harness intelligent automation to rapidly deliver high-performing and secure applications that delight their users."

The report is based on a global survey of 1,300 CIOs and senior IT practitioners (100 in Australia) involved in DevOps management in large organisations with more than 1,000 employees, conducted by Coleman Parkes and commissioned by Dynatrace. The sample included 200 respondents in the US, 100 in Latin America, 600 in Europe, 150 in the Middle East, and 250 in Asia Pacific.

About Dynatrace

Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernise and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That's why the world's largest organisations trust the Dynatrace platform to accelerate digital transformation.

Curious to see how you can simplify your cloud and maximise the impact of your digital teams? Let us show you. Sign up for a free 15-day Dynatrace trial.

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