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Optus Business has reached a $12 million deal with industrial firm CSR Limited to provide voice, data and mobile services across 150 Australian sites.

Amazon's talented Alexa assistant has gained yet another new skill, letting users make Skype calls by voice, and with the Echo Show and Echo Spot, making video calls, too. 

Published in Home Tech

Digital communications provider Avaya says the integration of AI-enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, is enabling organisations to elevate voice as a key user interface for “richer, more seamless, secure customer and employee experiences”.

Published in Market
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