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The Australian Communications Consumer Action Network, the peak body representing telecommunications users, has welcomed the announcement made by ACMA that an inquiry into outages of the triple zero service would lead to tightening of protections for consumers.

Published in Telecoms & NBN

An ACMA investigation into the lack of provision of a triple-zero service by Telstra after an outage in May has found the telco in breach of a rule that requires it to ensure that such calls go to the emergency call service operator.

Published in Telecoms & NBN

Australia's triple-zero service was hit by a malicious attack last weekend, with up to 600 calls at a time made through a customer of telco Vocus, with the attacker flooding the number during three short periods between 6.09am and 7.55am.

Published in Security
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