Telecommunications consumer interest lobby group the Australian Communications Consumer Action Network (ACCAN) says the enforcement of new complaint handling rules for telcos will drive better conduct by the telco industry, and sends a clear warning to the industry that they must take their obligations seriously.
Telecommunications provider FuzeNet has been rapped over the knuckles by the Australian Communications and Media Authority for its failure to properly manage customer complaint procedures.
Customer satisfaction with services delivered by Australia’s telcos and telecommunications services providers has risen markedly, with a new survey revealing that 83% of customers now say they are satisfied with services.
Excellent reporting and journalistic integrity as usual Sam, thank you.The way this article was written is precisely what is needed[…]
Iphone pricing last year was idiotic i was interested but they priced themselves out of the market and held onto[…]
No kidding. All copper and wireless uses fibre. It is no brainer to remove that junk from the equation.
Where is The Australian government in this? It should be busting a gut to bring an Australian citizen home.
Marketing con. A single 5G tower is 4G. 5G is wireless fibre to the curb. We should hope not this[…]