Home Freelancers Displaying items by tag: Teresa Corbin

Telecommunications consumer interest lobby group ACCAN says the overall fall in complaints to the Telecommunications Industry Ombudsman over the last six months indicates that consumers are broadly benefitting from action taken by the telco industry regulator – but lamented the fact that “tens of thousands of consumers have experienced unreliable telco services”.

Published in Telecoms & NBN

Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.

Published in Telecoms & NBN

Regional Australian lobby group the Rural Regional and Remote Communications Coalition has welcomed the announcement from the Australian Government which will see regional Australians benefit from 180 new mobile base stations as part of Round 4 of the mobile black spot program.

Published in Telecoms & NBN
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