Australia’s telecommunications industry is pushing for stricter rules around credit assessment and selling practices to provide greater protection for Australian communications consumers.
Australian consumers are reporting having their bank accounts drained by fraudsters and their email inboxes accessed in the latest scam involving theft of mobile numbers, according to the newly published report on fraud from the Telecommunications Industry Ombudsman.
The rate of consumer complaints in Australia about telecommunications services fell further in the most recent quarter – generating the best results seen since 2015.
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