Internet Australia says the “dramatic surge” in complaints by consumers and small business about telecommunications services, particularly Internet services, is unacceptable and must be urgently addressed by the entire retail and wholesale supply chain.

Published in Telecoms & NBN

The Communications Alliance, Australia’s peak body for the telecoms industry, has published new credit guidance rules which it says underlines industry’s commitment to deliver fair credit management outcomes for all telecommunications consumers.

Published in Technology Regulation

Telecommunications services company director James Harrison and his companies SoleNet and Sure Telecom have been hit with a $250,000 fine and banned from doing business for two years by Australia’s Federal Court.

Published in Telecoms & NBN

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