The Telecommunications Industry Ombudsman has launched a new brand, logo and website with Ombudsman Judi Jones saying the new website makes it easier for consumers and small businesses to make a new complaint, update an existing complaint, understand what is involved and the next steps in the process.
The Telecommunications Industry Ombudsman is no fool – it's setting up a specialist team to handle small business complaints, effective 1 April.
I gave this piece an upvote, but it made me sad reading it
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