Melbourne-based Soapbox.ai is applying AI to improve ITSM and other service desks.
Continuing in its mission to offer the best customer service, Apple has announced a new "Today at Apple" program with a whole new range of free classes on offer.
Microsoft will end support and updates for Windows 7 on 14 January next year, the company says, advising users to switch to Windows 10 in order to "keep the good times rolling".
You know the U.S. Government has overstepped into the territory of endangering corporate media profits when even Rachel Maddow grudgingly[…]
Never believe 'promises' from any politician...Since ITWire's autoparser seems to dump posts with weblinks, I'll just cut n paste relevant[…]
Well, this is entertaining.A former exec for the telco that in many use cases already has an NBN competitor (Optus[…]
Doing it as quickly as possible to the point where every household in Australia is able to connect to some[…]
I don't understand. What does "completing NBN rollout" mean?