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Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.

Published in Enterprise Solutions

Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in Queensland.

Published in Deals
Monday, 29 October 2018 12:06

QPC secures Beyond Bank contract

UK-based specialist contact centre services and solutions company QPC has won a contract to deploy the Genesys PureCloud contact centre platform at Beyond Bank Australia as part of the bank’s multi-channel customer experience program.

Published in Deals
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