Home Freelancers Displaying items by tag: Peter Dinham

The Australian Government has unveiled a new strategy which it says is aimed at developing the country’s digital skills and ensuring the benefits of technology flow to all Australians.

Published in Government Tech Policy

‘Customer–centric’ brands using advanced artificiaI intelligence benefit from increased efficiency, greater brand loyalty, and notable gains in revenue, according to a new report which found that companies adopting AI-enabled technology have seen a positive impact on customer satisfaction, service delivery and contact centre performance.

Published in Strategy

PIPE Networks, a subsidiary of telecom services provider TPG Telecom, has been ordered by the telecommunications regulator to comply with new rules for small mobile phone base stations (small cells) following two investigations which found the company had contravened code rules.

Published in Telecoms & NBN
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